Patients are last (behind employees) - Technical Support Department Dexcom Employee Review

1.0
Feb 28, 2019
Recommend
CEO approval
Business Outlook

Pros

The product serves a purpose.

Cons

You are overworked to the breaking point. TS reps are regularly under the influence while possibly making life or death decisions, favoritism is rampant as is racism and discrimination, lots of coverup outside of regulatory guidelines, management does not care about employees - the bad ones or the good ones. Wait until patients start experiencing call center agents who are far away, while the execs watch the money come in for their ivory tower.

Explore other reviews about Dexcom

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn and work with people who understand how to grow an organization. Excellent technical leadership and delivery - every team you meet with can teach you so much. The company’s product helps so many people - doing great work for a company that does great things in society is rewarding

Cons

Sometimes it can be very busy - growth does come with challenges

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Growing company fast paced with great potential impact for patients

Cons

Company seems to have grown faster than the leadership … many of the leaders grew up at Dexcom and the company is bigger

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