Growing Company with a Small Company Feel. - Technical Support Engineer DigiCert Employee Review

5.0
Dec 29, 2014
Recommend
CEO approval
Business Outlook

Pros

I have been with DigiCert for a number of years, and it's been a great experience! I have worked for several large Tech Companies, and they felt like large companies (lots of politics, voice not heard, management on their own agenda, etc). DigiCert is the complete opposite, and I hope it stays this way. Positive aspects of the company are as follows: -Management cares about the employees, and expresses this often. -Perks, raises, and bonuses are abundant, and awarded based on performance. -We have the tools to get the job done, and help the customer no matter the situation. -Customer Service is our main goal, and is the focus in all we do. -Internal technical issues are divvied out in a timely manner, and fixed. Like any growing company, there are pains to deal with, however I believe they have been managed well.

Cons

Not really a con currently, however there was a time Customer Service started to fall by the wayside (that was remedied quickly, and is back in full force).

Explore other reviews about DigiCert

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fabulous executive team with a wealth of diversity of thought - Structured goals, high expectations - Colleagues who consistently raise the bar to create a high-performance culture

Cons

Move fast and break things! The environment is competitive and demands only the best from every team member. Not a con, but be prepared to give it your all at DigiCert.

2
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DigiCert Response
3d
Thank you for sharing your experience. We’re happy to hear that you value our leadership, clear goals, and the high-performing culture created by colleagues who challenge and support one another. We also appreciate your perspective on the pace and expectations. We intentionally foster a high-performance environment that challenges our teams to do their best work! While that environment isn't for everyone, it creates meaningful opportunities for growth, impact, and continuous learning. Thank you for recognizing the importance of authentic leadership and for taking the time to share your feedback.
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

4
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DigiCert Response
3w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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