Steepest drop and decline in “Culture” I’ve seen in a long time. - Anonymous employee DigiCert Employee Review

1.0
Jun 21, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All of my coworkers, and current management.

Cons

Salary: Currently paid WELL below market value for the position I am in & have brought this up MULTIPLE times to upper management with no movement, or even acknowledgement for over a year till I had to personally reach out to HR for a response. New employees hired on to double what veteran existing employees make. Spouse had to pick up a second full time job to compensate and make ends meet. New CEO & Leadership Direction: As opposed to continuing what worked in this past year, in which we made the most money we ever have, we had changes made that have been laughably questionable at best that have not given us the ability to maintain that level of success & then on top of that, our department have shouldered most of the blame for the lack of success. We were extremely Work-From-Home friendly, and have completely abandoned that with more and more required days and times in office, which has put a strain on my family specifically where my spouse as I said earlier had to pick up another full time job. Culture: As the title states, I have not seen such a steep, quick decline in morale and culture in a long time when new leadership has come in. It’s been made abundantly clear decision after decision that we are just “workers” and nothing more. If that isn’t the case, it certainly is how it feels and I am not alone in that.

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DigiCert Response
2y
Dear current DigiCert employees, Thank you for taking the time to provide a very open review of DigiCert. We hope that the overall thoughts on your four years at DigiCert are positive. But we acknowledge that you shared more negative than positive feedback, including your thoughts on a sharp decline in culture and wage disparities. Please know that we take this feedback very seriously. We work very hard on a CARE Culture, and we invite all feedback that will help us address any areas that can strengthen the culture and every employee’s experience and work. We ask that you reach out to a member of the DigiCert People Team and share more insights that will help us identify growth areas at DigiCert. We are eager to hear from you and to work with you. DigiCert People Team

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5.0
Jun 30, 2026
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Pros

- Fabulous executive team with a wealth of diversity of thought - Structured goals, high expectations - Colleagues who consistently raise the bar to create a high-performance culture

Cons

Move fast and break things! The environment is competitive and demands only the best from every team member. Not a con, but be prepared to give it your all at DigiCert.

2
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DigiCert Response
3d
Thank you for sharing your experience. We’re happy to hear that you value our leadership, clear goals, and the high-performing culture created by colleagues who challenge and support one another. We also appreciate your perspective on the pace and expectations. We intentionally foster a high-performance environment that challenges our teams to do their best work! While that environment isn't for everyone, it creates meaningful opportunities for growth, impact, and continuous learning. Thank you for recognizing the importance of authentic leadership and for taking the time to share your feedback.
4.0
Jun 4, 2026
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CEO approval
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Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

4
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DigiCert Response
3w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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