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      DigiCert

      Engaged Employer

      DigiCert reviews

      Does not, in fact, care about its customers and people. - Marketing Manager DigiCert Employee Review

      2.0
      Nov 20, 2023
      Marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Exciting and compelling product roadmap • Real possibility for long-term category creation • IPO is a real possibility in the near future • Perks and benefits are very good • Lots of flexibility (both in schedule and in working in-office) • DigiCert is a category leader and could be a great resume builder, especially if the growth goals are realized.

      Cons

      • Company leadership appears to care very little about employees: The company has started hiring employees' replacements behind their back—laying off the original employee, and having the new one start immediately afterward. These layoffs are not motivated by cutting cost, but by accelerating growth (which was already exceptional). This has become a common practice. • Leadership is not trustworthy: They've explicitly broken promises of rewards and incentives to top performers. See achiever's club trip 2023. • Unfair compensation: Top-performing and underpaid employees' requests for raises are denied. • Culture of egotism: if mistakes are made or projects fail, blame is pinned on a scapegoat and they're terminated. Leadership does not take accountability for mistakes. • Suppressing dissent: When employees express concern about layoffs, they're silenced. Anonymous questions in all-hands meetings were discontinued.

      avatar
      DigiCert Response
      2y
      Dear former DigiCert employee, Thank you for taking the time to provide feedback and addressed all that you believe the company offers – both positive and negative. We appreciate your time and opinion. DigiCert experienced many changes in 2023. There was change and growth as with all companies. But, while leadership is doing its best to position the company for future success, these changes may not be comfortable or welcomed by everyone. The DigiCert People Team makes every effort to speak with and listen to employees about their concerns so that we can address them and make leadership aware of employee sentiments and concerns. Even though you are no longer a part of the company, your feedback is valuable to us, and we invite you to contact a member of the DigiCert People Team to expound upon what you have shared so that we can continue to provide a positive culture that our employees enjoy and frequently hail. Thank you for your time, DigiCert People Team

      Explore other reviews about DigiCert

      5.0
      Jun 30, 2026
      People operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fabulous executive team with a wealth of diversity of thought - Structured goals, high expectations - Colleagues who consistently raise the bar to create a high-performance culture

      Cons

      Move fast and break things! The environment is competitive and demands only the best from every team member. Not a con, but be prepared to give it your all at DigiCert.

      2
      avatar
      DigiCert Response
      3d
      Thank you for sharing your experience. We’re happy to hear that you value our leadership, clear goals, and the high-performing culture created by colleagues who challenge and support one another. We also appreciate your perspective on the pace and expectations. We intentionally foster a high-performance environment that challenges our teams to do their best work! While that environment isn't for everyone, it creates meaningful opportunities for growth, impact, and continuous learning. Thank you for recognizing the importance of authentic leadership and for taking the time to share your feedback.
      4.0
      Jun 4, 2026
      Legal operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

      Cons

      DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

      4
      avatar
      DigiCert Response
      3w
      Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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