Dumpster Fire - Sales DigiCert Employee Review

1.0
Feb 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits, interesting technology, a few good people

Cons

Ethics are basically non-existent, many people are fired over a 5 minute zoom with zero warning or history or poor performance. Constant turnover at the executive level. Transformation in 2023 was a complete disaster, VERY few sales reps made their number and direction from leadership was constantly changing. Commission payouts were super sketchy with territories always changing. The product teams announce releases that are not fully baked. Many deals lost in late stages due to previously unknown technical gaps in the product. Compensation is on the lower end. Dozens of reps are hired and then fired within months which is in indication of poor hiring practices. Decisions are made based on the bottom line and zero consideration for the employees and their families is afforded.

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DigiCert Response
2y
Dear former DigiCert employee, Thank you for taking the time and providing a review on Glassdoor. While we appreciate the recognition of the benefits, technology, and people at DigiCert, we recognize your list of negatives was extensive. In 2023 DigiCert went through a transformation year, and change is often hard and uncomfortable. But DigiCert, its leaders and employees are quickly finding our footing in this new structure. Major changes include making choices about people, which is always difficult, but we do our best to be thoughtful and not make emotional decisions. And we will always be honest with people on why decisions are made. We hope that, overall, your experience at DigiCert was positive, and we invite you to share any additional feedback you may have with a member of the DigiCert People Team. We would be more than happy to speak with you. Regards, DigiCert People Team

Explore other reviews about DigiCert

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Fabulous executive team with a wealth of diversity of thought - Structured goals, high expectations - Colleagues who consistently raise the bar to create a high-performance culture

Cons

Move fast and break things! The environment is competitive and demands only the best from every team member. Not a con, but be prepared to give it your all at DigiCert.

2
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DigiCert Response
3d
Thank you for sharing your experience. We’re happy to hear that you value our leadership, clear goals, and the high-performing culture created by colleagues who challenge and support one another. We also appreciate your perspective on the pace and expectations. We intentionally foster a high-performance environment that challenges our teams to do their best work! While that environment isn't for everyone, it creates meaningful opportunities for growth, impact, and continuous learning. Thank you for recognizing the importance of authentic leadership and for taking the time to share your feedback.
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

4
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DigiCert Response
3w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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