Routine fire drills are a pain - until you realize you're gotten really good at crisis response when it matters - Vice President Marketing Diligent Employee Review

4.0
Mar 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Strong mission, visionary leadership, great products with strong reputation, fast growth, smart & competent team, advancement opportunities, global company that encourages travel

Cons

Fast growth means some important steps get shortcut/missed. Internal communications can be especially hard across multiple time zones with a global team. Many projects are treated as "fire drills" that don't need to be - even some that we know about for a while seem to not really get attention until the absolute last minute. That said, we've all gotten really good at handling crises as a result, and with the COVID-19 pandemic, the company is being responsive in the moment and showing strong leadership through the crisis. So, maybe all the fire drills weren't always a bad thing...

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Diligent Response
6y
We truly appreciate the time you’ve taken to share your feedback. It’s reassuring to hear you feel leadership is stepping up to support employees during this time of crisis. Even if we don’t have all the answers, we are prioritizing frequent communication, and early steps, like recommending all employees work from home, is one way we are doing our part to slow the spread. Also, we appreciate your feedback regarding “fire drills” and we will reiterate the importance of prioritization to help improve this. As for the communications, you can rest assured; we will keep them flowing.

Explore other reviews about Diligent

2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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