Good on the outside not so good in the inside - Anonymous employee Diligent Employee Review

2.0
Dec 14, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great office, lots of snacks and food for the employees, fruit everyday, regular team events with catered food. Beer on Fridays and lots of good people to work with. Quality product(s)

Cons

Change in the vision from new management has destroyed the culture and feel to the company. Just focused on numbers rather than strategies to control the market. Poor bonus structures which don't align to hard working employees who want to generate quality business. Lack of career progression all talk no action. No real transparency between global offices just hitting numbers and we are good to go.

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Diligent Response
5y
Thank you for your feedback. Our leading products are the foundation of our success, and we aspire for our work environment to enhance the employee experience. We’re sorry to hear your concerns and want to address them directly. We are currently making changes to our business designed to fulfill what has always been our mission: to position Diligent as the global leader in modern governance through best-in-class innovations and client service. In order to achieve that, we have long committed to and supporting our employees with training, collaborative opportunities, and compensation incentives. It’s unfortunate that was not your experience. Continuing to invest in our colleagues’ success and wellness – not simply performance indicators or productivity – is absolutely essential because our team means everything to us. We will continue to consider these comments and appreciate you sharing them. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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