Run, don’t walk away. - Sales Diligent Employee Review

1.0
Mar 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Has mirage of successful company

Cons

Senior leadership and executive team are perched in their own fantasyland. Mass exodus of good people by will, along with the 20% laid off during re-org. Pay widely different among same job titles and experience. Peak fakeness from the kool-aid drinkers still lingering around in management. Millions spent on consultants to help with re-org and training, both of which have been pathetic. The attempts at integration have been futile. Cross functioning teams that were merged are total train wrecks, with most senior managers unaware of the products their team is supporting. Sales team is lifted by 1 or 2 large deals a quarter allowing those reps to hit target, while others effectively are at <20%. The sales that are made likely won’t be implemented since CS org is in total disarray.

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Diligent Response
5y
Thank you for your honest perspective. While this is a difficult review to read, we appreciate you sharing so we can take learnings from it. We fully recognize the impact our recent strategic initiatives have had on our teams. Throughout the process we’ve acknowledged that change is never easy and worked hard to support our impacted team members. It’s critical to emphasize that our strategy has undergone intensive planning and preparation with a core focus: ensuring Diligent is best positioned for sustainable long-term growth. We’re doing this by working closely with our employees around the world, and improving our operations in a manner that’s best for our teams as they grow. That means keeping our clients central in everything we do, reinvesting in our solutions, and implementing comprehensive training and integration programs. When we do this, everyone benefits. We’re already seeing significant positive effects leading to strong organic and inorganic growth, and we’re continuing to build out our teams in centralized geographies for optimal collaboration and client impact. At the same time, we strongly believe every team member should feel they are fully supported and sharing in our success. We have long been committed to providing highly competitive compensation packages and rewarding our teams for the many contributions they make to Diligent. We truly cherish the varied and unique backgrounds and perspectives our global teams bring to the table, so we are committed to hearing each person’s feedback in order to improve. It’s very important that we communicate with every employee openly and consistently – and strive to do our best in this regard. To that end, we encourage you (confidentially if you wish) to share your feedback directly at hrconfidential@diligent.com. Thank you again for sharing. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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