Corporate machine focusing on hypergrowth without correct infrastructure - Anonymous employee Diligent Employee Review

2.0
Nov 13, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Teams provide great support for one another.

Cons

There is a clear disconnect between departments causing confusing direction and messaging. Handle change poorly and as a result competent employee retention is poor on multiple levels. No clear org structure - management refuse to provide employees with this information for over a year now.

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Diligent Response
4y
Thanks for sharing your perspective. We’re glad you’ve enjoyed working with your team members, but we are sorry to hear your other feedback. We appreciate how much change there has been as we have continued to strategically expand and evolve our business to drive even greater impact for our clients. We are absolutely focused on integrating the people and products from our recent acquisitions in a way that is as seamless as possible for our employees and for our clients. Integrations can be complex, and we know it has not always been perfect, but we’re committed to continuous improvement – and it continues to be an acute focus for us in 2022! We hope you will consider sharing any further ideas with your manager, a member of the leadership team, or HR, or anonymously if you prefer at HRconfidential@diligent.com. Thank you and we appreciate your continued service to Diligent. -Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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