Outdated tech in Steele subsidiary - Software Engineer Diligent Employee Review

3.0
Feb 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Great coworkers. Reasonable deadlines. Remote work. Unlimited PTO

Cons

Most of the products are ancient legacy apps. The code quality is atrocious, mostly written by inexperienced juniors or contractors who don't care. You will be doing 90% support development. Scrambling to fix production bugs and triaging a constant stream of support tickets.

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Diligent Response
4y
Thank you for sharing your perspective. We are glad to hear that, among other things, you have enjoyed Diligent’s collaborative culture and benefits. That said, we are sorry to hear that it sounds like you do not feel as supported as you should be. Building a unified platform for our clients that can deliver our best-in-class products at scale is critical to our ability to drive even greater impact for our clients – which in turn, benefits our company and all our team. We would love to hear your ideas on how we can improve and better support you – please speak with your manager if you have not already, or with your ELT member or HR. If you prefer, you can also reach out to us confidentially at HRconfidential@diligent.com. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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