Growing Company with Growing Challenges - Customer Success Manager Diligent Employee Review

We really appreciate you taking the time to share your thoughts and thank you for your more than five years of service to Diligent! It’s true, our colleagues are some of the best around and it’s wonderful that you’ve been able to work with great managers and leaders. We’re also very pleased that you’re seeing all the opportunities internally to be promoted or change roles. This has been a big focus for us as we want to retain and nurture the careers of our amazing colleagues because they are the ones who will help us achieve our ambitious vision. We're able to accelerate that vision through acquisitions, but we hear you on clarity issue and we’re actively working to improve operational excellence across regions. We’ve recently brought in some new team members whose focus is to help build better infrastructure in our internal systems and make it easy to do business. And while they won’t be able to fix the time zone issue, hopefully you’re able to take advantage of our flexible work schedule and adjust your day when you have meetings outside of regular hours. Thank you again for your review and for being a part of our journey! - Avigail Dadone, Chief People Officer