On the way to hot rock bottom - Anonymous employee Diligent Employee Review

2.0
Mar 22, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible time off policy 2 off weeks a year for company closure Global workforce

Cons

Huge turnover rate (lots of people leave before working 2 years) Bad corporate culture Healthcare plans get worse every year Bonuses don’t get fully paid A lot of bureaucracy making it slow to progress initiatives Management’s hands are tied and all decisions are made by C-suite Product decisions are based on personal opinions and not on what customers truly crave. It’s seemingly easier to upswell the existing product offering than do solid research and come up with something customers truly crave. Most of senior leaders ( both those that been there for 10 years and those started a year ago left) apart from Chief of operations and chief of people. Despite the change the newly hired are the same caliber. Diversity in senior leaders is lacking, it’s unclear why the board is not doing anything. Company values are all about earning money and serving the customer, nothing about employee well-being, collaboration, mutual support, investment into upskilling current workforce. More and more ways of tracking employee work are introduced under the cover of finding gaps in productivity further diluting trust. Senior leaders openly lie during town-halls, do not own up to it later. The questions asked during town-hall are hidden and CEO handpicks which ones to answer, so employees cannot see what others are asking. Incompetent HR team, last minute communications, poorly thought through policy implementation and lack of empathy (get over it or get out attitude). Company is focused on replacing everyone currently employed in North America with workers in Europe and India, making the life extra hard so people would leave without needing to do 4th round of lay offs or paying severance.

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Diligent Response
3y
Thank you for taking the time to share your feedback with us. We’re glad to hear that you appreciate our flexible time off policy and that you value working with our diverse and talented global workforce. Regarding your other comments, they're tough to hear and we’re very sorry that this has been your experience. It does not reflect our goal to provide the support and resources each of our employees need to succeed and feel valued here. With respect to turnover rates and workplace culture, there is natural turnover that often occurs across all levels of the organization following major transitions and acquisitions. We deeply value our team members and their contributions to Diligent, and we’re working to continuously learn and improve our offerings and workplace culture across our locations. Some of the ways we’re doing this are through our dedicated Employee Resource Groups, individualized goal-setting processes, meeting-free days and fun in-office team-building events led by our office leaders and culture clubs. As we continue to scale our team, we’re also working hard to optimize onboarding, training and enablement so our colleagues have the tools they need to grow. In terms of leadership and our current product offerings, we take our responsibility to provide best-in-class products for our customers very seriously. As our company evolves, we continuously evaluate our products and fine-tune our offerings to best meet our clients’ needs. Throughout this process, we recognize that accountability and transparency from leadership is critical. If you have specific ideas on how we can improve in this area or would like to further discuss any of your concerns, I encourage you to reach out to your manager or any ELT member. We’re building something that hasn’t been built before, and we have high ambitions for the impact we can make as a team. We may not always get it right, but we’re working hard to learn as we grow. We truly appreciate your candid review and will take it into consideration going forward. Thank you for all your contributions at Diligent! - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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