Move Up or Move Out - Sales Development Representative (SDR) Diligent Employee Review

3.0
May 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Growing Company with nice benefits

Cons

CEO is aggressive about RTO when many teams have been successfully working remote. Unlimited PTO but you never have time to take off Managers seem to be happy to keep you where you are rather than moving you up. They say they like to promote from within and then and go hire someone from outside the company anyways I'm one of many of a large team of SDRs with no end in sight and no light at then end of the tunnel in the sense of getting out of the SDR role.

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Diligent Response
2y
Thank you for taking the time to share your feedback. We’re glad to hear that you appreciate the competitive benefits we offer and the overall opportunities of working with a fast-growing company. However, we were sorry to hear your broader comments and concerns, as they certainly don’t align with the positive and nurturing work environment we want to create for each team member. We recognize that transition to working in the office can be challenging. While we continue to offer flexible work-from-home options for many of our colleagues, we also believe that the in-office experience plays an important role in enhanced collaboration and communication, fostering camaraderie, and maintaining a healthy work-life balance that comes from setting boundaries between work and home life. In terms of career growth, we think it’s important to support our team members’ personal and professional development. To this end, we’re actively taking steps to improve career growth transparency. Some of our efforts include our bi-yearly promotion and review cycles, our internal goal-setting program, and periodic career webinar chats where colleagues share how they’ve grown in their careers at Diligent. We take your comments on management seriously and would appreciate getting more context around your remarks. If you’d feel comfortable, please reach out to our confidential HR email, HRconfidential@diligent.com to share additional details. We value your feedback and will give it careful consideration. Thank you for being a valued part of our team, and please reach out to your manager or any ELT member if you’d like to discuss your concerns further. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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