Great vision but needs product development - Sales Diligent Employee Review

3.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

-Great product and platform vision -Remote work -Decent compensation and benefits

Cons

-Complicated industry and steep learning curve -Poor sales leadership - Leaders are under a lot of pressure -Teams are siloed -Products still lacking maturity and need a lot of development -High sales force turnover

avatar
Diligent Response
2y
Thank you for taking the time to share your feedback about your experience at Diligent. We appreciate your thoughtful comments about our product vision, remote work options, and competitive compensation and benefits. We work to address the complexity of the industry by providing more onboarding and training for all new team members and have robust enablement program for our sales teams, which depends not just on our comprehensive sales materials, but in creating a more collaborative environment where team members can share their knowledge and expertise. We are also committed to improving sales leadership by providing our people leaders with the necessary training and resources to be effective coaches and managers. We also strive to reduce the pressure on our leaders by streamlining processes and improving communication across the organization through tools like our V2MOMs (our internal goal setting process), monthly Town Halls and designated Slack channels. We are committed to further developing our products to meet our customers evolving needs, investing heavily in research and development to improve the maturity of our products. We value your feedback and encourage you to continue to share your suggestions for improvement with your manager or any ELT member. We are committed to creating a workplace where everyone feels valued, respected, and can contribute to our success. Thanks again for taking the time to share your feedback. We appreciate your contributions and look forward to continuing to make Diligent a great place to work! - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
avatar
Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
See reviews by: Helpful|Rating|Date|All