Good perks and benefits - Customer Success Manager (CSM) Diligent Employee Review

4.0
Dec 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Great perks and benefits Great industry to work Approachable leaders

Cons

Too competitive self learning environment

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Diligent Response
1y
Thank you for sharing your feedback! We’re glad to hear that you appreciate our perks, benefits, and the approachable nature of our leadership team. It’s also great to know you find the industry engaging and rewarding to work in. We recognize that a competitive and self-learning environment can sometimes feel challenging. While we aim to foster a dynamic and growth-focused culture, we also strive to provide the right balance of support and collaboration. If you have specific suggestions on how we can improve, we’d love to hear them. Please don't hesitate to connect with us directly at HRconfidential@diligent.com. Thank you for being part of our team and for helping us identify opportunities to create an even better workplace!

Explore other reviews about Diligent

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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