They have now started a new drama, laying off employees in the name of "PIP" - Customer Success Manager Diligent Employee Review

Thank you for sharing your feedback, we take concerns like yours seriously. Change can sometimes be challenging, but we strive to provide clarity and stability while fostering a supportive culture. We understand that the current environment may feel uncertain, and we are actively working on addressing these concerns to ensure we are providing the best experience for our employees. Regarding the performance improvement process (PIP), it is a tool meant to support employee development and ensure success in their roles. However, we recognize that it’s important to continuously improve our processes and communication to ensure they are fair and transparent. If you ever feel there’s an issue that needs to be addressed, we invite you to connect with us directly at HRconfidential@diligent.com. We value your input.