Ruined Work Culture - Customer Success Manager (CSM) Diligent Employee Review

Thank you for sharing your feedback. We take concerns like these seriously and are committed to creating a supportive and positive work environment across all our offices, including Bangalore. We deeply regret hearing about your experience and are focused on improving employee engagement, leadership practices, and overall workplace culture. It’s extremely important that we address any issues of management, employee wellbeing, and growth opportunities, and we would appreciate the chance to discuss these matters further with you. Please reach out directly to HRConfidential@diligent.com so we can understand your concerns in greater detail and work toward making the necessary improvements. As a side note on the food- we do change our food vendor in the cafeteria regularly and have a feedback box that employees can put any feedback about the food into. We value your input and are committed to creating a more positive and productive environment for everyone.