Could be much worse, but could be a lot better. - Juniors Selling Business Manager Dillard's Employee Review

3.0
Nov 2, 2025
Recommend
CEO approval
Business Outlook

Pros

-Earn commission on everything you sell. -Opportunity for additional an monthly bonus. -You are in charge of your schedule.

Cons

-Compensation is somewhat competitive but should also reflect an individual's merit, dependability, and helpfulness. There are times when your associates may make more than you hourly. -Communication with upper management is all over the place. The pipeline is flawed in many places. -When corporate visits, no one is expected to take a lunch until they are gone... -Very antiquated registers and computer systems. -Training is almost nonexistent. Most of what I learned was either on my own or from other managers who also learned on their own.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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