Dillards doesn’t care. - Sales Associate Dillard's Employee Review

1.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The money is good, you get to meet a lot of people.

Cons

Dillards doesn’t care about their employees. You can make the company 600,000 in 9 months of work but they won’t give you a raise in your review period. They allow toxic behaviors to fester by not holding anyone accountable so all of the good people who are decent end up leaving the company while the toxic people stay without consequence. Your job is to sell sell sell which wouldn’t be half bad if the customers returns were counted against the whole department instead of the employee who sold the item. The sales quotas are sometimes unreachable and after they complete your review with a $0 raise, what would motivate you to go above and beyond to make the company more money after that?! Everytime you call out sick they retaliate by making you work every saturday with 0weekends off.

Explore other reviews about Dillard's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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