Holiday Retail Nightmare - Sales Associate Dillard's Employee Review

3.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

It was fun to look at merchandise and I liked my coworkers. That's it...

Cons

There was mandatory holiday overtime, 6 days a week with extended store hours. The nonstop Christmas music made it even more exhausting. A major part of the job involved getting customers to sign up for credit cards, which I didn’t enjoy. Employees were required to have a Dillard’s credit card just to use the employee discount.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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