It's ok but stressful - Sales Associate Dillard's Employee Review

3.0
Nov 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Meet nice customers and some coworkers, can be a decent hourly wage. Discount is nice if you work more than 20 hours.

Cons

No employee discount if you work less than 20 hours/week, new employee training is minimal and other employees are expected to do it, SPH is impossibly high and you can be fired for not making sales goals. SPH creates too much competition and fights over sales; customers notice the tension. Required to download app on phone to be used for contacting and advertising. Shoe dept works on commission and during slow months it's easy to go into deficit and not get one.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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