Abusive company - Cosmetics Associate Dillard's Employee Review

1.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

The job was fine when I first started. I contributed a lot to their buisness. Their 401k was decent but you don’t get it for a year. I made less then average pay an hour for a high stress job.

Cons

Toxic work environment. Does not care about you or your health. You can be on top one month and the next you’re disposal if you don’t fit the Dillards mold. They don’t believe in health they instill fear into people for calling out sick that people come to work sick and it spreads to others. I never received any sort of direction or training so they literally do not have floor trainers. Inside theft is a huge problem they choose to do nothing about. They prefer to not deal with issues and always turn a blind eye after reports have been made. Work issues were never addressed. When you speak out about anything you’re less like-able and management doesn’t want to deal with any issues head on. One of the worst experiences of my life. No chance of growth and promotions are hard to get depending on who you are. They love to call the store a family and that’s usually a sign to run. I would not advise anyone to work here unless you want to not be or feel appreciated and know that you’re disposable at any time. Gaslighting was also very common. The health insurance options are terrible and very expensive. 100$ a week. No work life balance.

Explore other reviews about Dillard's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

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