Abusive management creates a toxic work environment - Cosmetics Sales Associate Dillard's Employee Review

The store manager and asst. manager combined, make the store what it is. Hours are from 10:40 to close which is 8. They’ll make the whole dept stay until way after 8:30 if there’s someone wandering around in case they can make a sale the theory is “if we can make another hundred dollars it’s worth staying open” keeping a staff of 16 people for one sale instead of letting most of them go puts you sort of a at a loss. They write the schedules a month ahead of time but won’t release them until the first of the month and so what they are doing is trying to get it so you can’t ask for any time off and when you do they say they can’t let you off but because you don’t have a schedule you can’t make any plans. If you get ill you have to call and speak with the store manager, no one else and she will ask you “well are you coming in tomorrow” or “can you just come in anyway?” They talk about commission but our department has not made commission in at least a year or two. The big guy came in a few weeks ago with the head of the whole cosmetics department and had the nerve to tell a brand manager that turnover was high at 83% and that he needed to make the difference. Having no concept that the culture is comes from the very top down and he is part of it People come in and quit within a week for good reason. The only reason you stay there is because you’re waiting to find something else. They won’t allow you to leave the floor to get water, and the only water they have is in a faucet that the filter has never been replaced. We have to ask the store manager for things like tape and bags and staples and people are constantly taking from each other because of it.literally had to approve you getting register tape. The employee break room has two or three vending machines that don’t work but take the money. Leadership appears to have no accountability structure from the top down. Regional leadership creates a fear-based People are just there biding time except for a few lifers who are a part of the inner circle with management. In one month I saw at least 7 people come in and leave in a single department. Nothing changed and it made zero difference.