Think Twice Before Working For Dillard's - Retail Sales Associate Dillard's Employee Review

2.0
Dec 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Depending on your co-workers and manager-of-the-month, selling at Dillard's can be an OK job. If your department's not overstaffed, you can make some decent $ for retail. If you can sell and merchandise, management will leave you alone to run your department. Can be a fun environment, if you end up working with people you like. Flexible schedules.

Cons

Over-staffing of sales floor leads to employees fighting with each other for sales. All pay is based on what you ring up. Employee's raises / pay cuts are strictly based on sales numbers. There are no evaluations of any other aspects of your job. Employees often try to do as little work as possible (other than selling) as there is no penalty for not doing anything but selling. Entry level managers are expected to move at their expense with a few weeks notice to any other store in the chain. Turnover is very high. There is no HR dept to deal with disputes. The company often violates state, and federal employment laws.

Explore other reviews about Dillard's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

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