Dillard's corporate culture is like their computer systems.... antiquated and on the verge of being obsolete.... - Store Management Dillard's Employee Review

2.0
Jun 2, 2012
Recommend
CEO approval
Business Outlook

Pros

For motivated self starts advancement is possible. Due to a lack of a human resources department advancement opportunities are not necessarily in the associates best interest but that of the offering area. i.e. store level will tell you to stay at store level and bypass corporate and vice versa. The thought processes by upper management is not what is best for the associate or company as a whole but what is best for the area under their management.

Cons

lack of a human resources department. the company has over 330 store yet there is not a corporate HR department. Lack of staff training this applies to both associates and management, both are lacking training and the tools necessary for advancement. Lack of a clear and concise corporate direction, lack consistent standards and guidelines from store to store. The last two are due the the family members involved in the running of the business. Each Dillard is focused on their own area and thus chooses to give their own direction out with regards to said areas. One would think that with there being a director of stores his office would have final say on corporate standards and guidelines for the company... But this is not the case.

Explore other reviews about Dillard's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

2
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