Be careful where you work! - Counter Manager In Cosmetics Dillard's Employee Review

2.0
Jan 30, 2009
Recommend
CEO approval
Business Outlook

Pros

You will get payed higher than Macy's and you don't work on commission.

Cons

If you don't meet you're goals whatever percentage you were under they deduct that off you're hourly pay once a year. So if the economy is slow your check gets smaller and smaller...but, If you are over you get payed that percentage over (but, with the economy the way it is this is really hard to do). And believe me they make the goal almost unreachable. They underestimated me in sales and I was so far over my goal within the first 3 months that they made me a manager so that they only had to pay me a 5% increase instead of 40%...I got screwed! They do really crappy things like that to their employees all the time just to save themselves money. I wouldn't suggest anyone to work there b/c they would have to put up with things like that.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

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