Dillard's is pretty much terrible. - Cosmetics Associate Dillard's Employee Review

3.0
Sep 16, 2012
Recommend
CEO approval
Business Outlook

Pros

The discount is awesome..however if you get the actual Dillard's card to use your discount it sucks because the interest rate is like the discount at the end of the month, so only spend what you know you can pay immediately. You get to meet a lot of new people, most of them nice but it is retail so enough said (especially if you in cosmetics like I was). If your in cosmetics..pay is great! If it weren't for all the gratis and freebies/ experience I got from Dillard's, I would have given it 2 stars instead of 3

Cons

commission is hard to get! Goals are almost unrealistic, yet they hire people left and right making it even harder to meet goals!! The pressure is insane, and extremely stressful! There is usually extreme favoritism also, managers have their favorites in the store and the head store manager has his favorites too. Usually the "sharks" the ones that sell like crazy and will step on anyone to get even the smallest 5$ sale.

Explore other reviews about Dillard's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

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