Just so-so - Sales Associate Dillard's Employee Review

2.0
Dec 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Good discount, access to new clothing before customers, some fun co-workers

Cons

Impossible sales goals. You're expected to follow people around and encourage them to spend more and more, then push them to apply for a credit card. If you don't like that type of environment, this is not for you. There were some employees who were extremely aggressive and move in on a customer you were working with and then "steal" them. Those couple people were the only ones who met their sales goals.

Explore other reviews about Dillard's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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