Don't fall into their trap! - Sales Associate Dillard's Employee Review

1.0
May 12, 2009
Recommend
CEO approval
Business Outlook

Pros

The starting pay for this position is higher than anyone else in retail is willing to offer. You either get $9 or $10 to start with and that pay can't be decreased for six months. You can also earn a raise starting with your three month review and each subsequent review period if you meet your sales goals.

Cons

What they don't tell you is that they will cut your pay by ten percent every three months starting with your six month view if you don't make your sales goals. These goals are not based on current market conditions or even on how well they believe the company will do but on what the sales were the previous year. There's no adjustment for recessions like the one we're having right now, and they'll randomly increase it without telling you. Even if you do get a raise on your next review, it won't take you back up to your starting pay because that would just make too much sense. They also expect you to shove credit cards down the customers' throats, and if you don't they'll write you up and eventually fire you. Or they'll fire you for missing your sales goals, not taking any bag you bring into the store up to customer service to have securtiy tape placed on it, or just because they have issues balancing the budget and you and everyone else is expendable.

Explore other reviews about Dillard's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

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