Great people - Sales Associate Dillard's Employee Review

3.0
Nov 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Great employee's but little time to get to know anyone. You have to build a client base, and market yourself in order to meet very high sales quotas. Management has very high standards for the store, and is willing to jump right in and work with you. The store is merchandised beautifully from the associates. Recently they hired a merchandise manager, but the associates did a fantastic job way before the merchandiser came in.

Cons

Sales quotas are almost unobtainable, unless you work during your off time to market yourself. The store is like a swinging door, with great qualified associates that are fired because they can't meet the sales goals. People who worked their years are fired over their SPH not being met. You have to handle markdowns, floor moves, shipments, reworking the new merchandise into the floor, and provide 5 star service, all while standing in high heels up to 10 hours a day. Very stressful conditions, constant changes in policies to suit managers need. Basically no life outside of Dillards.

Explore other reviews about Dillard's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

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