Fine if you are only looking for a short term job - Sales Associate Dillard's Employee Review

2.0
Aug 25, 2019
Recommend
CEO approval
Business Outlook

Pros

I liked some of my co-workers

Cons

The culture of this company is toxic. Raises were dependent on the number of sales you made during the year...if you didn't meet your quota, your pay was cut. Credit for a sale was given to whoever rang the sale up. Since customers were not required to make their purchases within the department, it was pretty common to lose credit for a sale to another associate - often in an unrelated department. While most of my co-workers in my department tried to keep things fair, it was not uncommon for fights to break out amongst sales associates in other departments. At one point, we had a manager who would spend hours watching the security cameras in an effort to catch employees stealing. The return policy was incredibly unfriendly and the manager would watch the transactions from the security room to make sure no one stepped outside official company procedures.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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