The Dillard Boys are losing the company and don't even know it. - Personnel, Sales, Operations Dillard's Employee Review

1.0
Jul 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Experience in Retail. Brand recognition. They used to have good retirement, not sure if they still do. Can learn several areas in retail, including operations and shipping.

Cons

Micro management. Very little trust in employees. (Even require all contents of purses to be put in clear plastic bags due to theft) The owners are not connected to the employees, nor do they communicate the proper value of Human Resources - the value of the people who reflect their brand every day. The communication is very one sided - the Dillard's family down. The regional managers instilled fear into the associates. The associates pay was frequently cut, even when economic and local conditions prevented sales growth. The demotivation was a cancer in the organization. It is a shame to see the Dillard name lose market share.

Explore other reviews about Dillard's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

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