Absolutely terrible work/life balance. - Quality Assurance Analyst Dillard's Employee Review

2.0
Mar 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Opportunity to learn. I personally really like all of the people I work with on my team.

Cons

No remote work whatsoever. Consistent uncompensated overtime. Nights, weekends, on-call, staying late, etc. Terrible benefits. Expensive insurance. Vacation starts at 2 weeks. You get 3 weeks after 5 years and 4 weeks after 10 years. Only 4 paid holidays yearly. Management doesn't believe in personal time off. You have to burn your limited vacation days for any and everything short of a death in the family. "Unlimited" sick days but you'll get reprimanded after taking your 3rd one. No official HR department. Poor handling of the covid-19 pandemic. Had employees flooding into the office and stores to work in the midst of it all. No consistent or logical pay structure. Trainees fresh out of college are often offered higher salaries than people that have been there for 3+ years.

Explore other reviews about Dillard's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

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