Go work somewhere else - Sales Specialist Dillard's Employee Review

2.0
Jun 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Decent employee discount, Good hours for a retail store, Good starting pay and a few good people to work with.

Cons

The quota system - they say if you work hard you can get a raise but it depends a lot on what area of the store you're in and if you don't make your sales they will cut your pay. They expect you to be a overly aggressive sales person with every customer. Credit applications - They expect us to get customers to open credit accounts, but offer no selling point or benefit to the customer and it's all our fault. But they do trick you into opening one upon employment to get the benefit of the employee discount.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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