Company needs to value and reward workers! Until then... NO - Sales Associate Dillard's Employee Review

2.0
Aug 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Comfortable hours and selling environment Flexibility with schedule Good entry pay

Cons

Terrible pay rate system (Sales per hour) A lot of work takes time away from selling but you are still expected to sell as if the tasks didn't exist. Upper management is highly inpersonal and the perception of threats, to managers and their associates, is real. Tenure means nothing and pay cuts are routine! Too much turnover! Compettion is not constructed to aid the work environment and turns the team into "camps."

Explore other reviews about Dillard's

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great customer relationship opportunity and good pay

Cons

Long and inconsistent work hours

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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