toxic management - Business Manager Dillard's Employee Review

2.0
Apr 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Good coworkers. If you are full time, there is guaranteed 39 hours a week.

Cons

Management is toxic, it is hard to get any recognition or praise because they tend to only focus on the negative things. I can't express how mentally draining it is now with the new management that is currently there. Any time you fight for a raise, there is nothing but excuses given back. It was not always like this but it is definitely taking a toll. With the new store hours, there is hardly any work-life balance. 11-8 shifts all week.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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