Better than most jobs with the public - Selling Specialist Dillard's Employee Review

3.0
Apr 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Dillard's classifies itself as an upscale retail chain, and given its high prices, I can see that. You will not be dealing with the people you would normally see on a WalMart shaming website, for instance, which means you won't be plagued with ridiculous questions and people who don't understand what a necktie is. Also, you get a pretty good employee discount, and when you finish training, they give you an even better discount to help you get started with clothes for work. They do not pay low, that's for sure! If you can maintain your sales, you will continue to get paid well, and receive raises every year.

Cons

Prices are high. Customers don't want to pay $79.50 for a button up shirt! Plus, they know it will be marked down to a fraction of that in a few months, so people wait to buy things. It is so slow, you wonder if it's possible to sleep standing up. Management frowns upon people standing around doing nothing, but when there aren't people to sell to, you can't do much about it. This is retail, sure, but it's also a sales job. Every single item you ring up counts towards your daily sales goal. You don't just run a register, you sell this stuff! You push unwanted stuff on people, you pressure them into buying clothes they've repeatedly argued with you about not wanting, and you beg them to open credit cards they don't want. If you don't, you don't make your sales goal, and then you miss out on getting your raise. Also, returns count against you. Most of the stuff you sell gets returned, because people don't like spending $79.50 on one button up shirt.

Explore other reviews about Dillard's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

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