Not worth the stress - Sales Associate Dillard's Employee Review

2.0
Jun 2, 2015
Recommend
CEO approval
Business Outlook

Pros

All employees start out part time and at $12.00 per hr. If you have recent retail experience, you can start higher than that. Decent discount of 25% and addition employee discount days.

Cons

Sales quota. You must make your sales quota daily or you will receive a pay cut or get terminated regardless of how hard you work or how great your customer service is. Dillard's does not care about customer service. It's all about the sales, hence the sales quota. Your colleagues are not your friends. No matter how close you think you are to them, this job is highly competitive and they will back stab you to steal the sale. Associates fight in front of customers over sales without repercussions. You MUST check your schedule daily! They are notorious for changing it without any notice to you and if you miss the changed shift, you can/will be fired. They push push push the credit apps A LOT! You will get written up if you don't open one every week. There is no drug testing done ever. You can work under the influence of narcotics and/or alcohol and not be terminated. They will simply have multiple conversations with you about it, send you home for the day but you will not be fired. You can move up from associate to manager very quickly but they throw you into a department without training and tell you to figure it out. If you give a 2 weeks notice, do not plan on working that. As soon as they have someone to replace you, even as soon as the next day, they will walk you out the door and say have a nice life. Your complaints are worthless. They act like they care and will take care of it but all they do is talk so you can and will experience bullying and they will not get written up, especially if they sell well.

Explore other reviews about Dillard's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

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