Find Another Company Besides Here - ASM (Area Sales Manager) Dillard's Employee Review

1.0
Mar 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Getting paid weekly is nice. Your birthday is a paid day off.

Cons

Where to begin? You don’t get an employee discount unless you get the store credit card which is completely unfair. There is no HR department so if something inappropriate is happening, there’s not really a confidential way to report it especially if it involves the store manager. ASM’s work well over 40 hours and aren’t compensated for it while the store/assistant managers slack off in their offices doing absolutely nothing. Corporate visits are a joke. Executive leadership is so out of touch w/ front line employees. Each one should work in a store for a week and measure themselves by the same metrics/expectations they’re demanding of store employees. The systems are so antiquated and it’s an act of congress to get new computers b/c the company doesn’t want to spend the money yet the Dillard’s have no issue flying on their private jet to cities that are in driving distance which is a colossal waste of money and environmentally irresponsible. Customers miss having real sales but the company insists things like the annual New Year’s Day sale hurts business when that was part of the legacy that made people shop at Dillard’s. Oh, and the reward for doing your job well? Having to do other people’s jobs and they end up getting promoted.

Explore other reviews about Dillard's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

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