Dillard's corporate is horrible and doesn't care for customers or the employees. Do better or just don't do it at all. - Anonymous employee Dillard's Employee Review

1.0
Aug 3, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is not any pros.

Cons

Corporate does not care for their associates at all. I've witnessed many events where corporate pretty much makes the associates struggle to survive and gives no respect to any employees under them. Also they don't care for any customers either, witnessed Jerry get a suggestion from a customer and immediately after the customer left he talked horrible about the customer, saying they don't know anything about what is a good product and such. Even while other customers and associates were around him.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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