Terrible place - Retail Sales Associate Dillard's Employee Review

1.0
Aug 4, 2023
Recommend
CEO approval
Business Outlook

Pros

The good pay and discounts.

Cons

I would be told that I was not a good sales person because I could not get people to open a credit card app. I told the truth about the credit apps though. I don’t want to lie to people. Another thing is the point system for calling in. I had a newborn and he was sick with multiple things and it started counting against me when I had to take him to the hospital. They do not care about people that work for them. They talk about their people and customers behind your back. All they care for are credit apps and taking your money.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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