If you're cold-hearted and hungry for money Dillard's is for you. If you're human anywhere else is better. - ASM (Area Sales Manager) Dillard's Employee Review

2.0
Sep 14, 2008
Recommend
CEO approval
Business Outlook

Pros

The money! That's what lured me in. Dillard's was the top paying company in my town. I was with the company for two years. I started as a cashier and quickly worked my way up to management. When I became a manager I was making more than my boyfriend who had been a manager in retail for almost five years. If money is important to you, then Dillard's is your spot. Oh, and the employee discounts were great too!

Cons

Gee, everything else just sucked. Ridiculous, never-ending hours especially for managers during holidays and inventory. There was no benefits provided. You'd think if a company expects their managers to work 50-80 hour weeks they would provide medical insurance for them for when they're passing colds to each other. As for the sales associates getting paycuts is just ridiculous. They don't work on commission, but they have sales goals to reach that are just outrageous. Because of these goals all the associates are constantly fighting with each other. Also, with the exception of a few good people, upper management is really snooty. They're good about kissing the right behind especially when the Dillard's visit the stores.

Explore other reviews about Dillard's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

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