Worst Retailer EVER - Sales Associate Dillard's Employee Review

1.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A few times throughout the year employees are given additional 20% discount on top of regular employee 25% discount.

Cons

Store Manager doesn't deal with conflict and that is the shadow she casts. Assistant Manager is pretentious, commanding respect that she hasn't earned. They pretend like they work in a prestigious store. Not so--the store is literally falling apart around them. Tons of exposed asbestos and black mold. Women's restroom smells like what I imagine a 6 month old filthy catheter bag would--it's that bad. Technology is so far outdated, it's nearly impossible to do the job as required. Most of the management team is a joke. It is truly reminiscent of 7th or 8th grade. They are that immature. Everything is above their "pay scale" as employees are told on a regular basis. Most of them have no idea how to treat people humanely. They talk about employees behind their backs and when confronted their response is a lie. They are ineffective and incompetent and they pit employees against each other. This is actually their forté. Hands down, Dillard's is the absolute WORST EXPERIENCE WORKING that I have ever had. They also have the WORST BENEFITS PACKAGE I have ever seen. Forget about PTO or vacations--have to work over a year before any of that is available to you. Not even paid holidays when you start. Working in this environment at Dillard's tends to make you hate everything.

Explore other reviews about Dillard's

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great payment benefits and flexible schedules

Cons

long-standing hours and sometimes overnight work or very early mornings for inventory

1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

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