Pros
Pros: • Good Salary • Hired a few competent employees and managers that have true enterprise technology experience within the last year in an attempt correct some of the dysfunction. • Training is being provided to all – not just a select few as before. • Those that really care and want to make a difference are given a chance to do so. • The last couple of years has seen the IT department actually do more than vendor management with technicians that actually have access to the equipment, not just call the vendor to fix something.
Cons
The IT Old Guard: (5+ years) • Have Backstabbing down to an art form • Sr, Management Self-promote at peer and employee expense. • Sr. Management have meetings about meetings to plan a meeting and still have trouble making a decisions. • Cannibals- they eat their own; sacrificing former conspirators when caught lying and scheming, • A political viper’s nest where VP titles are given as part of a good old boys club instead actually earned. (VP’s with no employees that project Manages – kind of) • People promoted into roles with no concept of IT or security let alone actual experience in the field. • Positions created for “Sr. Managers” to lead ITSM/ITIL projects with no ITIL certifications or even experience ( can you say hook-up) • More time spent trying to blame others than spent fixing the issue. • No accountability for those in the Old Guard • No work life balance for the competent because the failures of others are shifted onto the backs of those who deliver. team does the majority of the work, while the engineering team not so much. There are valid points in a few of the reviews but mixed with misinformation. The infrastructure engineering team has had everyone quite, mainly because of bad management but also because people were no longer being praised for throwing on the cape to fix something they had broken. There is often confusion about the Operations and Engineering because the Operations team does the majority of the work, while the engineering team, well, no one really knows what they do, when the two remaining come to work There continues to be talk of an enterprise environment with no true concept of what an enterprise entails. New IT Managers and employees showing strain of long hours and constant political battles. Employees that have been with the company for years say things are 10X better than 2-3 years ago, which makes my stomach turn to even contemplate a place so bad.