Great money- that is about it. Poor organization to work for - Manager Din Tai Fung Employee Review

2.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Only the pay was excellent.

Cons

Extremely disorganized from top down. Very poor communication from top down. Poor execution from top down. Restaurant level management 80% incompetent with lots of people in management positons because there was nobody else who was actually good. Most could not do their jobs up to a reasonable standard. Non existant training for managers - I had 0 organized training and had to learn on my own, on the clock, for years. The organization runs on the back of its managers sacrificing time off the clock while being perpetually understaffed (decades at this point) , being told to 'deal with it' while no real aid materialized (hiring more management and trained them properly), Throws high salaries managers and serving staff (not BOH) so they shut up and deal with it. Incompetent management (80% incompetent all around) . Has grand ideas without actually executing on most of them. A lot of talk that never materializes. Starts things, then forgets to follow up, and then abandons ideas. Sudden changes without any communication. The company runs and makes money as a business, and will continue to do well financially, but was a poor employer with poor culture and about 80% of all management was incompetent and could not do their jobs.

Explore other reviews about Din Tai Fung

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, Discipline, Busy, Active, Upbeat

Cons

Physicality, Busy, Physicality, Busy, Physicality, Busy

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great for hard worers hoping to be promoted to server

Cons

sometimes managment can be unprofessional

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