Great for Juniors, Luster Wears Off for Seniors - Product Marketing Direct Supply Employee Review

3.0
Sep 15, 2014
Recommend
CEO approval
Business Outlook

Pros

If you're young, as I was when I started, you'll love it: Free soda, lots of free lunches, plenty of drinking during work hours and quarterly review meetings, bring your dog, casual attire, very nice fitness center. Being called a "Partner" makes you feel as though you belong and you're part of something. The president, Bob Hillis (but, how cool, everyone just calls him Bob!), is very motivational. You hear a lot about the "cult of Direct Supply"; all of the above is what fuels that perception. Work can be challenging and rewarding. Work-life balance can be a struggle with long hours in certain departments, but leadership is flexible and understanding.

Cons

After about 10 years, I began to feel this isn't what a company should be like. Do I really want to hear a dog barking next to me while I'm on the phone? Do I really want to work with people wearing sweatpants in the office? What kind of company serves bloody Mary's on Friday mornings? Should I really see executives obviously under the influence at company functions or industry events? I started to feel as though all of the soft benefits were a mask for some of the real problems - no growth in the past 5 yrs, constant change in leadership, and lack of real direction beyond motivating talking points. And as inspiring and gifted as Bob is, he seems to be maxed out for real growth ideas or change, which is unfortunate for all he'd done and accomplished. I started to see the wizard behind the curtain. I knew it was time to go when we had to pitch new ideas to a group of 10 or so, including lawyers, who gave a thumbs up or thumbs down. What happened to the wonderful culture of growth and risk taking and ideas that existed when I started?

Explore other reviews about Direct Supply

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Profit Sharing, networking options, 401k match, work from home options

Cons

There are some cliques which makes it hard to fit in

3.0
Jul 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great campus, good people at the ind. contributor level, hybrid schedule, privately owned (they claim "employee owned" but employees have no power, they just have a portion of their 401k invested in internal stock, which is great as long as number-go-up)

Cons

- Suffers from AI psychosis. Founder saw ChatGPT 3.5 and after that anyone with "machine learning" was hired/had clout and every project had to have "AI" in it somewhere. Meanwhile their homegrown tech stack is completely neglected. - Likes to pretend its some plucky, Silicon Valley-worthy startup, claiming that they're a "platform company". In reality they are a drop-shipper (that started as a catalog) that has a sales platform side-business along with other ancillary services for senior living companies. Very high on their origin story. - Literally claim the employees are "saving seniors lives" (and try to get you to donate to their PAC using that line), but couldn't care less whether they are doing business with some of the worst private equity ghouls on the planet. - Like most, upper management is just completely disconnected from the people at the ground level. Meanwhile they will throw gobs of money at anyone coming from a tech company, who all just come in and say "we need to add AI to that"

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