Processes and people change. Constantly and for the worse. When Garrett is not a fan of something or someone, you won't ever see it/them again, oftentimes without mention from leadership. You tend to find out when either you go to slack them and they are deactivated or when a client complains.
There's little accountability from managers, Directors are too busy to give guidance and a huge burden is placed on strategists. Constant anxiety, little training and lack of respect from leadership.
There is a very much sink or swim attitude here. OKRs are unachievable because we need to hit 100% of everything, leading to you feeling like a failure since you have to be perfect.
Garrett shows little respect to employees and has to be quarantined from company-wide meetings because of his abrasive attitude. I've personally heard him call strategists as "lazy" and additional names that that probably shouldn't be spoken to ANYONE let alone folks that work so hard for you.
Feedback is shunned and for a company that preaches transparency and people-first, they do the exact opposite.