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      Won't hire me back - Customer Service Representative Discover Employee Review

      1.0
      Sep 24, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company benefits Good leadership Decent hours

      Cons

      Pay wasnt great other financial institutions pay higher. Won't hire back when they said they would, Proof of that

      Explore other reviews about Discover

      5.0
      Jun 18, 2026
      Principal cybersecurity analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

      Cons

      Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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