Generous PTO - Customer Service Representative Discover Employee Review

4.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

good pto, decent benefits, helpful coworkers

Cons

can be overwhelming with call volume, mental exhaustion

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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