Great training and opportunities, but challenging customer interactions - CSE Discover Employee Review

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, shift differential, opportunities to excel in work

Cons

Dealing with difficult customers on a daily off an hourly basis. Frustration with computer programs leads to giving up

Explore other reviews about Discover

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance when compared to other companies.

Cons

Leadership at the top level is very secretive and not so open about the decisions

3.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Before Discover fully merged with Capital One, it was a great place to work. There were great benefits and the day to day moved smoothly.

Cons

After Capital One took over, there were constant changes, not enough information given to employees, and we were basically switching leadership all the time.

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